Yesterday I received a few client calls, but I noticed that the phone wasn't showing voicemails for these calls. I assumed that the clients had decided not to leave messages, but I called them anyway.
Of course, the clients had left messages. My phone simply didn't tell me. So, after dealing with those calls, I called the voicemail service manually and sure enough, there were three client voicemails.
Over the past 24 hours, I've spent about 2 1/2 hours so far on the phone with AT&T's tech support to try to resolve this issue. They've reset it several times on their side, I've had to re-establish voicemail service on my side (including a BOATLOAD of re-recorded outgoing messages) and now it simply ISN'T working - at all. Callers don't hear a message, and when I call in I get an error.
One of the tech support reps suggested I should erase my phone. I told her that would NOT resolve the issue, particularly since I'm getting errors when I call the service.
UPDATE: It's now working, and they gave me a $25 credit for the inconvenience. :)
Showing posts with label phone. Show all posts
Showing posts with label phone. Show all posts
Tuesday, June 3, 2014
Tuesday, August 24, 2010
Thursday, July 22, 2010
Samsung Omnia II "Review"
A client of mine just got the Samsung Omnia II. It's clearly being marketed as an "iPhone competitor.". In reality It's not at all competitive. The touchscreen appeared to be resistive, which means you have to physically push down on it. It had a sort of "skinned interface", but underneath it runs Windows Mobile, which was a decent competitor to the old Palm OS on PDAs several years ago, but it doesn't hold up very well today. Bottom line, it's a very dumb "smartphone".
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