AVG Update causes Reboot Loop

I had a client call me and describe a situation in which AVG said it needed to reboot in order to install an update. He allowed it, and it continued to request a reboot. Endlessly. I walked him through system restore, and it seemed to work - then happened again about 20 minutes later. I told him I'd have to come out and look at it.

So I was about to go to sleep, and I hopped to my main computer to synchronize my Outlook with MobileMe one last time for the day. I wiggle the mouse and login, and the first thing I saw was an AVG prompt requesting a restart. I allowed it, and sat there waiting for the system to start up again.

Instead of my desktop, I was greeted with a "Startup Repair" window. :( I tried to use System Restore, and for whatever reason, IT CRASHED. This was not good.

I went over to one of my other machines, and discovered that other people have experienced the same issue. After some digging, I found this method to repair the problem:

1. Using Startup Repair, invoke a Command Prompt.
2. Navigate to "C:\Program Files (X86)\AVG\AVG10"
3. Type "rename *.exe *.bak" and hit ENTER
4. Type exit
5. Exit Startup Repair
6. Windows will begin rebooting, and eventually present a screen offering two choices - "Startup Repair" or "Start Normally". Choose START NORMALLY.
7. Windows *should* boot normally, with one important difference. AVG isn't running.
8. Go to the control panel and uninstall AVG.
9. Once AVG is uninstalled, the system will need to reboot again.
10. As Windows starts up, AVG will launch a browser window requesting a short survey as to why you uninstalled it. Let them know what happened.
11. You can either reinstall AVG Free (it looks like the offending update has been pulled) or use another program, such as Microsoft Security Essentials.
12. I'm going to reinstall AVG free, as it's been a fine program for years. Every Anti-Virus program has had occasional problems with false positives, etc. I'll give them another chance. I ended up going with Microsoft Security Essentials, which to date has been great.

NO RESPONSIBILITY CAN BE ASSUMED IF THE ABOVE METHOD DOES NOT WORK FOR YOU, IF IT BORKS YOUR COMPUTER, OR IF YOU SUDDENLY HAVE OTHER PROBLEMS. GOOD LUCK

I bought a new convertible notebook

I've been testing Windows 7 for a few months, but I installed it on an old machine, and that version is set to expire soon. I know I've got to get a lot more comfortable with Windows 7, and I don't want to mess with my primary work machine, which is Vista x64. I've also been eager to buy a convertible notebook. It's not that I really need another one - I already have several, but I guess call it a case of "gadget lust." So, to kill two birds with one stone, I went out and bought a new HP TouchSmart tx2-1375dx. It's got Windows 7 Professional x64, 4GB RAM, a 320GB Hard Disk, and a 2.2GHZ AMD Turion X2 with virtualization support. So far, I love it. Gadget porn to follow:

 

By the way, I posted this using Windows Live Writer.  Kinda cool.  It seems great for posting with greater control over the layout and content.

Windows 7

I just put Windows 7 Ultimate RTM on a pretty modest test machine (P4HT, 512MB RAM, Intel Graphics).

Despite the fact that it's a low-end machine, I'm very impressed.

Many of the things that were quirky about the UI (user interface) on Vista are much better. Overall, the interface seems smarter, and more user-friendly. A frequent complaint about Vista is the UAC (User Account Control) pop-ups. With Vista, even when a user is simply changing their desktop background, they're asked to authenticate/approve the change. Many UAC pop-ups require two separate approval clicks. Windows 7 gets a big plus in the user-friendliness department - UAC pop-ups are very infrequent. In fact, I haven't seen any since installing it.

One thing I hate about Vista is the Sidebar. Without exception, I turn it off immediately when setting up a client machine. When clients have it already enabled, I often simply ask them if they care about the "clock, calendar, and sample photos" that the default "sidebar" includes. 98 times out of 100 they don't, and I kill the whole thing. One less thing running can't hurt performance. I like the idea of Gadgets, but hate the fact that Vista sticks them in a window that interferes with other things. In Windows 7, the gadgets are independent - little "windows" on their own, without actual windows of course.

There are some things I'm "on the fence" about, however. A feature of Vista that I think is great is the Windows Photo Gallery. I think it gave Windows users a near equivalent to the Mac iPhoto application. Unfortunately, it's gone by default in Windows 7, but Microsoft offers "Windows Live Photo Gallery" as a replacement. It requires you to have a Windows Live (or MSN/Hotmail) account, and also requires that you login to the service to use it. I don't see the customer benefit of this change, since the program seems to work very similarly to the Vista program. If Microsoft wants to integrate Windows Live features into it, I wish they had made it an optional setting so that the user could simply use it on their local machine.

Despite my minor misgivings, seeing how well it's running on this old-ish POS, I'm likely going to put the retail Windows 7 upgrade package on at least one of my own machines.