I dropped my iPhone 4 from a height of less than 1 meter onto a "soft" linoleum floor. It (the phone) was wearing a bumper case. When I picked it up, it was OFF. And it stayed off. There was zero visible damage of any kind. It just refused to light up. I know the battery was well over 50%, so that wasn't it. Could it really be that a short drop like that killed my iPhone 4? Apparently so.
Needless to say, I was upset. I went to the nearest Apple Store (Pasadena) and got on the "standby" list at the Genius Bar. After about 40 minutes, someone called my name. About 10 minutes after that, I had a new iPhone 4 at no cost to me. I last synchronized this morning and am in the process of restoring from that backup as I type. Of course, I'll still lose any pictures/videos I made since this morning, and have to re-enter a bunch of stuff on the phone (at least 30 usernames & passwords, several wireless keys, merchant id's, etc.)
While Apple's support and service is world-class, I'm beginning to worry that the iPhone 4 is not. Is it wrong to expect a phone to survive a drop of less than 1 meter?
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